Frequently Asked Questions
Your guide to shopping the finest traditional ethnic wear.
What is the quality of the cotton used in Ramraj products?
We use 100% premium quality combed cotton to ensure maximum comfort, durability, and a soft feel against the skin, adhering to traditional weaving standards.
How long does it take for my order to be delivered?
Standard shipping typically takes 3 to 5 business days for domestic orders. International shipping times vary based on the destination and customs processing.
What is your return and exchange policy?
We offer a 7-day return policy for unused products in their original packaging with tags intact. Please note that for hygiene reasons, innerwear cannot be returned or exchanged.
How do I care for my dhotis and shirts to maintain their whiteness?
To maintain the brightness of your garments, we recommend hand washing with mild detergent, avoiding bleach, and drying them in the shade to prevent yellowing.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for eligible pin codes within India.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive a tracking link via email and SMS to monitor the real-time status of your shipment.